Laura Webb, president of Webb Insurance Group in Tampa, Florida will help to improve the experience of Safeco Insurance customers in Florida after being selected to participate on the company’s Southeast Region Agent Advisory Council.
The advisory council program, which consists of eight regional panels along with a national council, gathers feedback from agents across the country to enhance both customer service and business results for Safeco and independent agencies.
“I’m honored to be a part of this council and believe it’s a great opportunity for be an advocate for local Safeco customers and to help improve the customer experience,” said Laura Webb.
Agent Advisory Council participants serve three-year terms, with about one-third of the membership rotating annually. Officer elections are held in March.
Safeco has been using advisory councils for more than 10 years to collaborate with agents on solutions for improving service, products and performance. Approximately 140 agents serve on eight regional councils, all managed by agents. The national council is comprised of officers from the regional councils.
About Webb Insurance
Webb Insurance Group was founded in 2004 by Laura Webb and has successfully served the Tampa Bay region by providing excellent customer service and superior offerings. The company has been recognized at the local and national levels for its commitment to the highest levels of customer service.
About Safeco Insurance
In business since 1923 and based in Boston, Mass., Safeco Insurance sells personal automobile, homeowners and specialty products through a network of more than 10,000 independent insurance agencies throughout the United States. Safeco is a Liberty Mutual Insurance company.